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You can reach Vector Ridge support by emailing support@vector-ridge.com or using the contact form on this page. Support is provided by Darren O'Neill directly — there is no outsourced call centre or tiered support system.
Vector Ridge aims to respond to all inquiries within 24 hours during business days. Most messages receive a reply within a few hours. For urgent subscription or billing issues, email support@vector-ridge.com directly for the fastest response.
You can cancel your Vector Ridge subscription at any time from your account settings page or by emailing support@vector-ridge.com. There are no contracts, cancellation fees, or minimum commitment periods. Your access continues until the end of your current billing period.