PRIVACY POLICY

Vector Ridge Ltd. ("Vector Ridge", "we", "us" or "our") respects your privacy rights and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our Website, subscribe to our trading signals, research or educational content, or interact with us in any way (collectively the "Services").

By using our Website or Services, you agree to the practices described in this Privacy Policy. We may update this policy from time to time — continued use after changes means you accept the new version.

1. Information We Collect

A. Information You Provide to Us

• Name, email address, phone number
• Billing/shipping address and payment details (we only keep the last 4 digits of cards)
• Username, password, and account information
• Any information you voluntarily give us (e.g. when contacting support or filling forms)

B. Information Collected Automatically

• IP address, browser type, device information
• Pages visited, time spent, clicks, and interactions with our emails
• Non-precise location data (from IP address)

C. Information from Third Parties

We may receive information from payment processors, advertising partners, or your employer (if you have an institutional subscription).

2. How We Use Your Information

We use your personal information to:

• Provide, maintain and improve our Services (including sending signals and research)
• Process payments and manage your subscription
• Communicate with you (account updates, support, newsletters)
• Personalise your experience and send relevant offers
• Analyse usage and improve our Website
• Protect the security of our systems and prevent fraud
• Comply with legal obligations

3. Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyse traffic, and show relevant content. You can manage cookies through your browser settings.

4. Sharing Your Information

We do not sell your personal information.

We may share it only with:

• Service providers (payment processors, email platforms, hosting, analytics) who are contractually required to protect your data
• Affiliates or successors in the event of a merger/acquisition
• Legal authorities when required by law

Your payment information is handled directly by our secure payment processor (e.g. Stripe or PayPal) — we never see full card details.

5. Data Storage and International Transfers

Vector Ridge Ltd. is incorporated in the Cayman Islands. Your data is primarily processed in secure servers in jurisdictions with appropriate safeguards. If you are in the EU/EEA/UK, we ensure transfers comply with GDPR-level protections via standard contractual clauses.

6. Data Retention

We keep your information only as long as necessary to provide the Services, comply with law, or resolve disputes. When you cancel your subscription, we delete or anonymise your data within a reasonable time (subject to legal requirements).

7. Your Rights

You have the right to:

• Access, correct or delete your personal information
• Object to or restrict certain processing
• Withdraw consent (where applicable)
• Receive your data in a portable format

To exercise any of these rights, email [email protected]. We will respond within 30 days.

EU/EEA/UK residents have additional rights under GDPR. You may also complain to your local data protection authority.

8. Security

We use industry-standard technical and organisational measures to protect your data. However, no system is 100% secure — you use our Services at your own risk. Never share your password.

9. Children

Our Services are not intended for anyone under 18. We do not knowingly collect data from children.

10. Third-Party Links

Our Website may contain links to external sites. We are not responsible for their privacy practices.

11. Contact Us

For any questions about this Privacy Policy or your data, please contact us at [email protected].